Author Topic: Red symbol appearing when typing in password to mount drive from USB recovery  (Read 932 times)

metadata123

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  • Posts: 1
I have one of my Managing Directors who cannot login to their laptop.

I have checked and the password being typed in is correct. I have tested the keyboard format and trying to mount the drive by clicking show password and the password being entered is still getting an error 4?

After a type the password in the current password box a strange character appears in red in the password box? I cannot highlight it or delete it but the character shows?

Has anyone else experienced this strange red character appearing in the password box when trying to mount the drive?

Last resort I am guessing is to re install the OS as there seems no other way of getting into this laptop.

Advice appreciared

Anfinuo

  • Sr. Member
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  • Posts: 380
What is this: "USB recovery" you're referring to ?